{"id":15478,"date":"2026-02-20T07:06:12","date_gmt":"2026-02-20T07:06:12","guid":{"rendered":"http:\/\/mariusz.bijok"},"modified":"2026-08-31T14:56:14","modified_gmt":"2026-08-31T14:56:14","password":"","slug":"support","status":"publish","type":"docs","link":"https:\/\/tenjin.com\/ja\/docs\/support\/","title":{"rendered":"\u30b5\u30dd\u30fc\u30c8"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Best Practices for Better Technical Support<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Login Issues<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you are unable to login, please make sure you are not using an ad blocker on the browser. Contact us with the following info:<\/li>\n\n\n\n<li>\u30d6\u30e9\u30a6\u30b6\u306e\u7a2e\u985e\uff08Chrome\u3001Safari\u306a\u3069\uff09<\/li>\n\n\n\n<li>Whether or not you&#8217;re using a VPN <\/li>\n\n\n\n<li>\u904e\u53bb\u306b\u306b\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u307e\u3057\u305f\u304b\uff1f\u554f\u984c\u304c\u767a\u751f\u3057\u59cb\u3081\u305f\u306e\u306f\u3044\u3064\u3067\u3059\u304b\uff1f<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Data Discrepancy Issue<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tenjin\u3068\u4ed6\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u9593\u306b\u30c7\u30fc\u30bf\u306e\u4e0d\u4e00\u81f4\u306e\u554f\u984c\u304c\u3042\u308b\u5834\u5408\u306f\u3001Tenjin\u30b5\u30dd\u30fc\u30c8\u306b\u9023\u7d61\u3059\u308b\u524d\u306b\u3001\u6700\u521d\u306b\u4e0b\u8a18\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u540c\u3058\u65e5\u4ed8\u7bc4\u56f2\u306e\u4e21\u65b9\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30c7\u30fc\u30bf\u3092\u898b\u3066\u3044\u307e\u3059\u304b\uff1f<\/li>\n\n\n\n<li>\u4e21\u65b9\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30c7\u30fc\u30bf\u306e\u30bf\u30a4\u30e0\u30be\u30fc\u30f3\u306f\u540c\u3058\u3067\u3059\u304b\uff1f Tenjin\u306fUTC\u30bf\u30a4\u30e0\u30be\u30fc\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u6b21\u306b\u3001\u6b21\u306e\u60c5\u5831\u3092\u304a\u77e5\u3089\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u3069\u306e\u3088\u3046\u306a\u6307\u6a19\u3092\u6bd4\u8f03\u3057\u3066\u3044\u307e\u3059\u304b\uff1f<\/li>\n\n\n\n<li>Tenjin\u3068\u6bd4\u8f03\u3057\u3066\u3044\u308b\u30d7\u30e9\u200b\u200b\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u4f55\u3067\u3059\u304b\uff1f<\/li>\n\n\n\n<li>\u3069\u306e\u7a0b\u5ea6\u306e\u7c92\u5ea6\u3092\u898b\u3066\u3044\u307e\u3059\u304b\uff1f\u30a2\u30d7\u30ea\u3001\u30c1\u30e3\u30cd\u30eb\u3001\u307e\u305f\u306f\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u30ec\u30d9\u30eb\u306e\u30c7\u30fc\u30bf\u3092\u898b\u3066\u3044\u307e\u3059\u304b\uff1f<\/li>\n\n\n\n<li>\u3069\u306e\u30c7\u30fc\u30bf\u306e\u6642\u671f\u3092\u898b\u3066\u3044\u307e\u3059\u304b\uff1f<\/li>\n\n\n\n<li>\u554f\u984c\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u5f79\u7acb\u3064\u53ef\u80fd\u6027\u306e\u3042\u308b\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u3002<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">How Does Intercom Work?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tenjin uses Intercom as a real-time chat tool embedded on the dashboard that enables us to respond to your questions faster. To start a chat, click the circle located in the bottom right of the screen. From there you can chat and send us your questions. Our  team will reply as soon as possible.<\/p>\n\n\n\n<figure class=\"wp-block-image size-medium is-resized\"><img decoding=\"async\" src=\"https:\/\/tenjin.com\/wp-content\/uploads\/2026\/01\/image210.png\" alt=\"\u753b\u50cf.png\" style=\"aspect-ratio:0.5063276357850793;width:287px;height:auto\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>","protected":false},"excerpt":{"rendered":"<p>Best Practices for Better Technical Support Login Issues Data Discrepancy Issue If there&#8217;s a data discrepancy issue between Tenjin and other platforms, please verify these initially before reaching out to Tenjin Support: Then contact us with the following info: How Does Intercom Work? Tenjin uses Intercom as a real-time chat tool embedded on the dashboard&#8230;<\/p>","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[111],"glossaries":[],"doc_tag":[],"class_list":["post-15478","docs","type-docs","status-publish","hentry","doc_category-general"],"acf":[],"year_month":"2026-10","word_count":219,"total_views":"91","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"anurag","author_nicename":"anurag","author_url":"https:\/\/tenjin.com\/ja\/blog\/author\/anurag\/"},"doc_category_info":[{"term_name":"General","term_url":"https:\/\/tenjin.com\/ja\/docs\/category\/general\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | Tenjin<\/title>\n<meta name=\"description\" content=\"Best practices to receive better 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