{"id":15500,"date":"2026-02-20T07:06:13","date_gmt":"2026-02-20T07:06:13","guid":{"rendered":"http:\/\/mariusz.bijok"},"modified":"2026-06-15T10:28:29","modified_gmt":"2026-06-15T10:28:29","password":"","slug":"skadnetwork-faq","status":"publish","type":"docs","link":"https:\/\/tenjin.com\/pt\/docs\/skadnetwork-faq\/","title":{"rendered":"Perguntas frequentes sobre a SKAdNetwork (SKAN)"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_1ce5ded5_0\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">A Tenjin disponibiliza um produto de \u00abFonte \u00danica de Verdade\u00bb (SSOT) para o iOS?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph\">Atualmente, n\u00e3o disponibilizamos o produto SSOT para o iOS. A nossa avalia\u00e7\u00e3o revelou que as estimativas do SSOT n\u00e3o constituem uma fonte fi\u00e1vel para decis\u00f5es essenciais em mat\u00e9ria de UA (uma vez que geram demasiados falsos positivos) e podem ser interpretadas como uma viola\u00e7\u00e3o das pol\u00edticas de privacidade e de utiliza\u00e7\u00e3o de dados da Apple.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">O que \u00e9 o SSOT?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">SSOT takes SKAdNetwork data and combines it together with deterministic attribution in attempt to de-duplicate users and provide an estimate for campaign performance.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_3952a4cd_1\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">O parceiro de atribui\u00e7\u00e3o A informou-me que s\u00e3o uma SKAdNetwork certificada. Voc\u00eas s\u00e3o uma SKAdNetwork certificada?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph translation-block\">There is no such thing as certification by SKAdNetwork. In Apple\u2019s <a href=\"https:\/\/developer.apple.com\/documentation\/storekit\/skadnetwork\" target=\"_self\">documentation<\/a>, attribution partners are not mentioned as part of SKAdNetwork.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_50a55948_2\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">O que \u00e9 que eu, enquanto programador de aplica\u00e7\u00f5es, preciso de fazer para realizar campanhas compat\u00edveis com o iOS 14?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph\">First, you need to release an update of your iOS app compatible with iOS 14 using the latest Tenjin SDK, and make sure you are sending us your conversion value. App developers have the flexibility to decide the Conversion Values. If you need ideas on what to map to conversion value, Tenjin can provide you with trainings. <br><br>Em seguida, tem de se certificar de que as suas aplica\u00e7\u00f5es est\u00e3o associadas \u00e0s SK Apps para que possamos processar e atribuir corretamente os dados da SK Ad Network. Para tal, no seu painel de controlo da Tenjin, aceda a Configurar -&gt; Aplica\u00e7\u00f5es -&gt; A sua aplica\u00e7\u00e3o e clique em \u201cVerificar Propriedade\u201d na sec\u00e7\u00e3o \u00abEstado da SK Ad Network\u00bb (captura de ecr\u00e3 abaixo). Receber\u00e1 uma confirma\u00e7\u00e3o da Tenjin assim que o pedido for analisado.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/tenjin.com\/wp-content\/uploads\/2026\/01\/Screen-Shot-2022-09-30-at-4.48.51-PM.png?ssl=1\" alt=\"Captura de ecr\u00e3 de 30 de setembro de 2022 \u00e0s 16h48m51s.png\" class=\"wp-image-13100\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_9cf5c4a1_4\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">\u00c9 poss\u00edvel que a janela pop-up de consentimento da ATT seja precedida por uma janela pop-up personalizada criada pelo programador da aplica\u00e7\u00e3o (para incentivar o utilizador a aceitar o consentimento)?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph\">Yes, you can decide on the timing to show the popup, but in the context of attribution we will collect the IDFA at the first app open so the popup should be at that moment to increase the rate of attribution based on IDFA.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_da6c603b_5\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">Preciso de fazer alguma coisa no que diz respeito \u00e0 monetiza\u00e7\u00e3o para que o SkAdnetwork funcione?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph translation-block\">Yes, if you monetize via ads, your app will be a \u201csource-app\u201d as per Apple language, and you need to add to the list file the SKADnetwork ID of each monetization channel you are working with. See <a href=\"https:\/\/developer.apple.com\/documentation\/storekit\/skadnetwork\/configuring_the_participating_apps\" target=\"_self\">this<\/a> page for further details.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_119ad2c0_6\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">Por que raz\u00e3o existem alguns postbacks da SKAdNetwork com o valor de convers\u00e3o NULL?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph translation-block\">(1) <code>registerAppForAdNetworkAttribution()<\/code>: (This method is already deprecated, so it only applies if you use the old version of SDKs). This method should be called at first launch and register the user for attribution. If the user is from a signed ad, a postback will be fired in the following hours notifying the ad network of this app install.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">(2) \u201ccumpre o limiar de privacidade da Apple\u201d \u2013 Independentemente do que acontecer na condi\u00e7\u00e3o (1) acima, a Apple pode decidir definir CV=NULL no postback. Inicialmente, uma \u00fanica campanha para uma aplica\u00e7\u00e3o ter\u00e1 TODOS os postbacks com CV=null. Ap\u00f3s cerca de 50 a 100 postbacks para essa aplica\u00e7\u00e3o + campanha, o CV pode passar a ser diferente de NULL. Nesta altura, o limiar de privacidade \u00e9 cumprido, e a condi\u00e7\u00e3o (1) \u00e9 a \u00fanica raz\u00e3o pela qual os futuros CVs desta campanha possam permanecer NULL.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_207dd1dc_7\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">De que forma o n\u00famero de valores de convers\u00e3o que vejo no separador \u00abSK AdNetwork\u00bb do Tenjin se relaciona com as instala\u00e7\u00f5es comunicadas e\/ou monitorizadas no separador \u00abUser Acquisition\u00bb do Tenjin?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph\">The count of conversion value from the SK Ad Network tab in Data Exporter will reflect the number of installs attributed by SK Adnetwork. This number of SKAd installs is not directly comparable to tracked or reported installs because:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Not all network are using SKAd attribution in parallel with traditional attribution. SKAd installs are reported with a delay due to Apple timer, so the date in Tenjin SK Ad Network tab(data exporter) is the date when the SK postback from Apple was received, not the date of the install. In Tenjin User Acquisition tab, the date is the date of install.<br><\/li>\n\n\n\n<li>The only comparison you can conduct would be by ad network, for a network that you know is running both SKAd and URL attribution in parallel and measure the discrepancy of installs. Some level of discrepancy would be normal:<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you are running UA on 10 different channels but only 3 of them run SKAd campaigns, SKAd installs tends to attribute more installs to the 3 channels due to less competition. Aligning the date of SK postback receipt with the install date will always be approximative.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_4e2a802b_8\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">Ent\u00e3o, quais s\u00e3o as causas mais comuns de discrep\u00e2ncia entre as instala\u00e7\u00f5es registadas e as instala\u00e7\u00f5es da SKAdNetwork?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph\">Tenjin&#8217;s tracked installs and SKAdNetwork installs are not based on the same attribution methodology, so those two numbers won&#8217;t be always aligned. In our experience, SKAd installs is usually higher than tracked_installs by 20-30%. Here are the common causes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Attribution window<\/strong>: Tenjin\u2019s default click attribution window is 7 days, and SKAdnetwork uses 30 days click attribution as instructed <a href=\"https:\/\/developer.apple.com\/documentation\/storekit\/skadnetwork\/receiving_ad_attributions_and_postbacks\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>. You can change Tenjin\u2019s attribution window from <a href=\"https:\/\/docs.tenjin.com\/docs\/user-attribution#attribution-window\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>, if you want to match the attribution window.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Re-installs<\/strong>: SKAdnetwork counts re-installs(Users install the app, deletes it and re-install later) as well. For iOS, we use <code>developer_device_id<\/code> as an unique device identifier, so unless <code>developer_device_id<\/code> is reset, we don\u2019t count re-installs as new installs. <code>developer_device_id<\/code> is reset only when ALL apps developed by the same vendor are deleted from the phone. You can see the breakdown of first installs and re-installs in SKAdNetwork dashboard as below. If you see a large percentage of installs coming from re-installs, it is likely the cause of the discrepancy.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/tenjin.com\/wp-content\/uploads\/2026\/01\/image286.png?ssl=1\" alt=\"image.png\" class=\"wp-image-13100\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Redes que n\u00e3o est\u00e3o a adotar a SKAd Network<\/strong>: Nem todas as redes est\u00e3o a adotar a SKAd Network. Se realizar campanhas com duas redes publicit\u00e1rias em simult\u00e2neo para a mesma aplica\u00e7\u00e3o e uma das redes n\u00e3o estiver a adotar a SKAd Network, ir\u00e1 observar um maior n\u00famero de instala\u00e7\u00f5es SKAd atribu\u00eddas \u00e0 outra rede, uma vez que existe menos concorr\u00eancia.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_fb47bea7_9\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">Posso mostrar a janela pop-up da ATT mais tarde na aplica\u00e7\u00e3o?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph\">Tenjin will receive IDFA only if the user opts-in after the ATT popup. So if the ATT popup is not shown right after the app install, Tenjin will not be able to attribute the install and it will register as an organic install. In the event the ATT popup is shown at a later stage, even if the user opts in, the install would already have been attributed to organic and that won&#8217;t change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For tracking, tenjin connect() can be called at the app install, which would allow Tenjin to track the app events. However, the events will be tracked without an IDFA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em qualquer dos casos, iremos registar o utilizador utilizando o IDFV. Assim, se um utilizador optar por participar numa fase posterior e, nessa altura, tamb\u00e9m estivermos a receber o IDFA, o utilizador n\u00e3o ser\u00e1 registado como novo utilizador, uma vez que j\u00e1 t\u00ednhamos registado o IDFV anteriormente.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_4f5cad07_11\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">O que s\u00e3o as m\u00e9tricas SKAN da Apple?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph\">Apple SKAN metrics are winning install postbacks that a developer can receive directly from Apple for iOS 15 users which Tenjin ingests and reports on the SKAdnetwork report on the behalf of the Advertiser. For you to see Apple SKAN metrics on the dashboard, make sure your app has been claimed. With this new feature launch, you can now see various Apple SKAN metrics on the dashboard such as installs, redownloads, and total conversions to name a few. You can compare SKAN metrics reported by Ad Network vs SKAN metrics reported by Apple. With this launch, you own your data and get more information to make informed advertising decisions.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_903e9138_12\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">Por que raz\u00e3o os anunciantes devem utilizar as m\u00e9tricas SKAN da Apple?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<ul class=\"wp-block-list\">\n<li>Validar as m\u00e9tricas SKAN da rede publicit\u00e1ria utilizando as m\u00e9tricas SKAN da Apple<\/li>\n\n\n\n<li>Identificar fraudes caso existam discrep\u00e2ncias<\/li>\n\n\n\n<li>Apple always sends source app ids. So if ad network postbacks don&#8217;t contain the source app id, you can always rely on the Apple SKAN postbacks.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div class=\"wp-block-aab-accordion-block aab__accordion_container  accessibilityOn\" style=\"margin-top:0px;margin-bottom:15px;border:1px solid #e3dfdf38\" id=\"aab_accordion_c5002ab3_13\" role=\"button\" aria-expanded=\"false\" tabindex=\"0\"><div class=\"aab__accordion_head aab_left_icon\" style=\"background-color:#e3dfdf38;border-top:none;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_heading aab_left_icon aab_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h5 class=\"aab__accordion_title\" style=\"margin:0\">O que \u00e9 este erro que vejo ao testar o SKAN e como o resolver?<\/h5><\/div><\/div><\/div><div class=\"aab__accordion_icon\" style=\"border:0px solid transparent\"><span class=\"aab__icon dashicons dashicons-plus-alt2\" style=\"font-size:23px\"><\/span><\/div><\/div><div class=\"aab__accordion_body\" role=\"region\" style=\"display:none;border-top:1px solid #e3dfdf38;border-right:none;border-bottom:none;border-left:none\"><div class=\"aab__accordion_component\">\n<p class=\"wp-block-paragraph\"><code data-no-translation=\"\" data-no-auto-translation=\"\">\u300eSKAdNetwork: Error while updating conversion value: Error Domain=SKANErrorDomain Code=10 \"(null)\"\u300f<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9 muito prov\u00e1vel que este erro do SKAdNetwork esteja a ocorrer porque est\u00e1 a executar a sua aplica\u00e7\u00e3o num ambiente de teste ou sandbox, por exemplo, diretamente a partir do Xcode ou atrav\u00e9s do TestFlight. Pode ignor\u00e1-lo.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[113],"glossaries":[],"doc_tag":[],"class_list":["post-15500","docs","type-docs","status-publish","hentry","doc_category-faq-center"],"acf":[],"year_month":"2026-07","word_count":1344,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"anurag","author_nicename":"anurag","author_url":"https:\/\/tenjin.com\/pt\/blog\/author\/anurag\/"},"doc_category_info":[{"term_name":"FAQ Center","term_url":"https:\/\/tenjin.com\/pt\/docs\/category\/faq-center\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SKAN FAQ | 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