{"id":15491,"date":"2026-02-20T07:06:12","date_gmt":"2026-02-20T07:06:12","guid":{"rendered":"http:\/\/mariusz.bijok"},"modified":"2026-09-25T18:40:57","modified_gmt":"2026-09-25T18:40:57","password":"","slug":"manage-user","status":"publish","type":"docs","link":"https:\/\/tenjin.com\/tr\/docs\/manage-user\/","title":{"rendered":"Manage User"},"content":{"rendered":"<h2 class=\"wp-block-heading\">How to Manage Users in the Tenjin Dashboard<\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Under the main menu, click My Account -&gt; <strong>Manage User<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-medium is-resized\"><img decoding=\"async\" src=\"https:\/\/tenjin.com\/wp-content\/uploads\/2026\/01\/image165.png\" alt=\"image.png\" class=\"wp-image-13100\" style=\"aspect-ratio:0.5425609025873751;width:239px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In the <strong>Account<\/strong> section, you can change the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Password (you need to enter your current password first)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Linked Accounts<\/strong> section shows the sign-in providers (such as Google) linked to your user, and lets you unlink them.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1519\" height=\"784\" src=\"https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-account-2026.jpg\" alt=\"Manage User page showing the Account section\" class=\"wp-image-18742\" srcset=\"https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-account-2026.jpg 1519w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-account-2026-300x155.jpg 300w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-account-2026-1024x529.jpg 1024w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-account-2026-768x396.jpg 768w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-account-2026-18x9.jpg 18w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-account-2026-360x186.jpg 360w\" sizes=\"(max-width: 1519px) 100vw, 1519px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Alerts and notifications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Email notifications for the following events are enabled by default. You can turn each one on or off at any point in the <strong>Alerts and Notifications<\/strong> section.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>API credentials are failing:<\/strong> This happens when you change the password on your ad-network dashboard login but it hasn&#8217;t been updated in Tenjin.<\/li>\n\n\n\n<li><strong>API credentials are about to expire:<\/strong> Self attributing networks have an expiration period for API credentials. We will send you alerts if your credentials are about to expire.<\/li>\n\n\n\n<li><strong>CSV imports fail:<\/strong> Ad networks sent us a CSV for spend or ad revenue data, but the import failed. This usually happens when the CSV file is not in the correct format.<\/li>\n\n\n\n<li><strong>Ad accounts are suspended:<\/strong> Your ad-network account is suspended in Tenjin. This usually happens when the credentials for that ad account have been failing for over 1 month.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For dashboard or email notifications shared across your organization, use <a href=\"https:\/\/tenjin.com\/tr\/docs\/configure-alerts\/\">Configure Alerts<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1568\" height=\"775\" src=\"https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-notifications-cohort-2026.jpg\" alt=\"Manage User page showing the Alerts and Notifications and Cohort Strategy sections\" class=\"wp-image-18745\" srcset=\"https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-notifications-cohort-2026.jpg 1568w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-notifications-cohort-2026-300x148.jpg 300w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-notifications-cohort-2026-1024x506.jpg 1024w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-notifications-cohort-2026-768x380.jpg 768w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-notifications-cohort-2026-1536x759.jpg 1536w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-notifications-cohort-2026-18x9.jpg 18w, https:\/\/tenjin.com\/wp-content\/uploads\/2026\/09\/manage-user-notifications-cohort-2026-360x178.jpg 360w\" sizes=\"(max-width: 1568px) 100vw, 1568px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Retention Cohort Strategy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tenjin supports Retention Rate calculation using the UTC-based cohort strategy. With this approach, Day 1 begins at the first UTC midnight following each user\u2019s Install timestamp. This method helps align Retention Rate calculations with other platforms that use UTC-based timestamps, reducing discrepancies in metrics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To enable this feature for your account, navigate to My Account \u2192 Manage User \u2192 <strong>Cohort Strategy<\/strong> (at the bottom of the page, shown in the screenshot above) and select <strong>Relative (default)<\/strong> or <strong>UTC<\/strong>. You can read more details on it <a href=\"https:\/\/tenjin.com\/tr\/docs\/retention\/\">burada<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>How to Manage Users in the Tenjin Dashboard Under the main menu, click My Account -&gt; Manage User. In the Account section, you can change the following: The Linked Accounts section shows the sign-in providers (such as Google) linked to your user, and lets you unlink them. Alerts and notifications Email notifications for the following&#8230;<\/p>","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[107],"glossaries":[],"doc_tag":[],"class_list":["post-15491","docs","type-docs","status-publish","hentry","doc_category-my-account"],"acf":[],"year_month":"2026-10","word_count":299,"total_views":"90","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"anurag","author_nicename":"anurag","author_url":"https:\/\/tenjin.com\/tr\/blog\/author\/anurag\/"},"doc_category_info":[{"term_name":"My Account","term_url":"https:\/\/tenjin.com\/tr\/docs\/category\/my-account\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Manage User | Tenjin<\/title>\n<meta name=\"description\" content=\"Guide on how to manage users and disable email notifications in the Tenjin Dashboard.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manage User | Tenjin\" \/>\n<meta property=\"og:description\" content=\"Guide on how to manage users and disable email notifications in the Tenjin Dashboard.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tenjin.com\/tr\/docs\/manage-user\/\" \/>\n<meta property=\"og:site_name\" content=\"Tenjin\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-25T18:40:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@TenjinMMP\" \/>\n<meta name=\"twitter:label1\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/\"},\"author\":{\"name\":\"anurag\",\"@id\":\"https:\\\/\\\/tenjin.com\\\/#\\\/schema\\\/person\\\/dd2e3da60c6131d25756251c19f0375c\"},\"headline\":\"Manage User\",\"datePublished\":\"2026-02-20T07:06:12+00:00\",\"dateModified\":\"2026-09-25T18:40:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/\"},\"wordCount\":302,\"publisher\":{\"@id\":\"https:\\\/\\\/tenjin.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/tenjin.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/image165.png\",\"inLanguage\":\"tr\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/\",\"url\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/\",\"name\":\"Manage User | Tenjin\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/tenjin.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/tenjin.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/image165.png\",\"datePublished\":\"2026-02-20T07:06:12+00:00\",\"dateModified\":\"2026-09-25T18:40:57+00:00\",\"description\":\"Guide on how to manage users and disable email notifications in the Tenjin Dashboard.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/#breadcrumb\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"tr\",\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/#primaryimage\",\"url\":\"https:\\\/\\\/tenjin.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/image165.png\",\"contentUrl\":\"https:\\\/\\\/tenjin.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/image165.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/manage-user\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/tenjin.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Docs\",\"item\":\"https:\\\/\\\/tenjin.com\\\/docs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Manage User\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/tenjin.com\\\/#website\",\"url\":\"https:\\\/\\\/tenjin.com\\\/\",\"name\":\"Tenjin\",\"description\":\"Growth Made Simple\",\"publisher\":{\"@id\":\"https:\\\/\\\/tenjin.com\\\/#organization\"},\"alternateName\":\"Tenjin - 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